Charly – our very first ‘out of the box’ demo

The SAP Hybris Customer Experience Summit is an exclusive event, held in Orlando as a part of SAPPHIRE NOW, for top executives and leaders in Marketing, Sales, and Commerce. Of course Hybris Labs was very happy to be asked to contribute two prototypes to the event. There was just one minor hiccup. A very tight schedule only allowed us to setup between 8pm-6am the night before. Slightly awkward perhaps but luckily our new prototype, Charly, is an ‘out of the box’ software demo… Continue reading

Project X-Ray

Two of our Hybris Labs prototypes need a tag-to-YaaS mapping. Infinite Cart  uses NFC (Near field communication) where the Tag ID is mapped as product code (SKU number). For the Changing Room prototype we are using RFID (Radio-frequency identification) tags. When we started with this prototype you had to hold a RFID tag near an RFID scanner and then had to check the log files to find its ID.

With the RFID Action Reader, which we’re also using for our Expose prototype, you can read the RFID ID on a Raspberry Pi. But I also built a custom made Arduino Shield with an Indy RS500 chip (from Impinj), which sends the the RFID value via USB port. This made life much easier and gave me the idea for Project X-Ray. Continue reading

Changing Room on YaaS

We now have another Hybris Labs prototype running entirely on YaaS – The Changing Room.

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After Bullseye and Infinite Cart this is now the third of our prototypes we have integrated with YaaS. Again, the biggest benefit lies in the flexibility to configure the demo to specific needs. “Product content management with YaaS Builder” we call it. In less fancy words: we can easily exchange the products.

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There is of course a bit more to it than that. At the end, one of our main goals is to demonstrate the possibilities of combining innovative ideas with SAP Hybris software. It also allowed us to add some new features:

  • Customer loyalty card detection on customer opt-in
  • Transfer of products currently in changing room to customers shopping cart on mobile device via QR code

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This nicely rounds off the Changing Room story. If we wanted to, we now could speak of a ‘customer journey’…