Hopefully you've already had the chance to watch our Chatbot Charly video. If not, perhaps this here will fuel your curiosity... Take a look behind the scenes of the video shoot and hear our thoughts on the growing significance of conversational commerce and chatbots in general.
Charly makes shopping simpler by helping consumers on searching products, providing informations, and eventually on finalizing the checkout. Now, it assists customers after the purchase by accepting complains and creating customer tickets on their behalf. The provision of service to customer before, during and after the purchase is a fundamental... read more →
We're finally moving the SAP Hybris Labs prototype Chatbot Charly towards product integration through incubation program. Would Charly be a good asset to your business? Let us know what you think! Don't miss the "Behind the Scenes" video!
The Minds Mastering Machines (m3) Conference, a conference on Machine Learning, took place in Cologne last week and the topics covered from basics of Machine Learning to different Machine Learning optimizers and how they work and behave, but some fun parts, practical reports and ethics as topic was also covered.... read more →
Changing the general energy policy, i.e. moving away from 'traditional' energy sources towards renewables, continues to be an important topic within German politics and society. The joint research project enera unites businesses and research facilities with the goal to receive government funding to address various topics that could be vital... read more →
It might be time to start thinking more carefully about when you consume energy. You might also want to consider giving third parties access to your computing capacity, enabling them to run machine learning algorithms for smarter energy distribution. If you want to understand what this is all about, you... read more →
I worked recently in a small prototype that combines NLP analysis and semantic datasources for answering simple generic questions, by learning how to get the informations given a fairly small amount of question/answer pairs. (more…)
One of the most demanded feature in chatbots is the ability to automatically provide helpful informations. Users might ask about how to pay the purchases online, how to return an defected item, when the purchase could be delivered or just about the opening hours of a shop. (more…)