Charly makes shopping simpler by helping consumers on searching products, providing informations, and eventually on finalizing the checkout. Now, it assists customers after the purchase by accepting complains and creating customer tickets on their behalf. The provision of service to customer before, during and after the purchase is a fundamental... read more →
You may be familiar with the SAP Hybris Labs teams in Munich and Walldorf, but what you might not know is that there’s a small team located on another side of the world which is also working on SAP Hybris innovations. So, nice to meet you! We are the SAP... read more →
We're finally moving the SAP Hybris Labs prototype Chatbot Charly towards product integration through incubation program. Would Charly be a good asset to your business? Let us know what you think! Don't miss the "Behind the Scenes" video!
The Minds Mastering Machines (m3) Conference, a conference on Machine Learning, took place in Cologne last week and the topics covered from basics of Machine Learning to different Machine Learning optimizers and how they work and behave, but some fun parts, practical reports and ethics as topic was also covered.... read more →
Last week Uli, Johannes, Andreas and I went to the Otto-von-Taube-Gymnasium in Gauting (near Munich) where 40 teachers from different Bavarian schools had a full-day conference. In the morning Minecraft and afternoons our turn was to talk about the Calliope. This was not just to explain what the Calliope is,... read more →